Job Description

Job Description

Job Description

About Us

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.

Security Area Manager Duties & Responsibilities: 

• Direct Initial reactions to fire and medical emergencies – includes making 911 call decisions
• Investigate equipment accidents
• Schedule personnel – ensure all posts adequately staffed
• Process bi-weekly payroll
• Complete site inspections
• Interact withclient and client employees 
• Patrol the interior/exterior of the property onfoot at regular and random intervals. (Minimum 4 hours per shift).
• Respond to emergencies,including:medical, fire and weather- relatedemergenciesas well as assaults, thefts and disputes between people.
• Render First aid and/or C.P.R.assistanceto the extent of the officers’ training.
• Monitor fire and other life safety equipmentlocatedin the control center.
• Remain awake,alertand attentive while on duty.
• Operate a vehicle as necessary for patrol.
• Monitor closed circuit television. Looking for suspicious and/or theft activity, horseplay, smoke/fire, etc.
• Monitor weather radio to alert management when weather threatens the facility.
• Control/limit access to the facility at entry points. 
• Instruct visitors to sign in and issue them an identification badge, asappropriate. 
• Answer,screenand route phone calls to theappropriate parties.

• Issue and account for keys assigned to the security department, ifrequired.
• Be able to make building announcements using public addresssystemduring emergencies.
• Be courteous,politeand professional in dealing with our customers, and their employees,visitorsand vendors.
• Follow and enforce client and company rules and regulations in a firm but courteous manner.
• Perform other security related duties as assigned.

Security Area Manager Requirements:

• Flexible with schedule – managing 24/7 business
• Abilityto multi-task
• Neat and well-groomed appearance.
• Providea high levelof courtesy and customer service.
• Commitment to safetyat all times.
• Excellent customer service skills (e.g.courtesy, patience, understanding, etc.).
• Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able torestart/reboot computers and printers;possessa reasonable general working knowledge of computers.
• ExcellentEnglishwritten and oral communication skills, including the proper use of grammar,punctuationand spelling.
• Able to collapse revolving doors andassistwith evacuation.
• Able tooperateFire Panel toinclude: Acknowledging alarms, silencing alarms, re-setting pane, bypassing floors and disarming individual points.
• Able to follow verbal and written directions from client personnel and OSS Supervisory/Management personnel.
• Have the abilitylearnto work with computer alarm monitoring systems.
• Be able to work outside in a variety of weather conditions.
• Able to walk, sit or stand for up to 8 hours at a time.

• Able to climb stairs and ladders.
• Willingto work overtime when asked or directed.
• Must embody vigilance, diligence, and integrity.
• Ableto work in a fast-paced environment and handle multiplesimultaneoustasks/priorities alone. For example: Handling access control, phonecallsand alarm situations at the same time.

Security Officer Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K, plus matching
• Vacation 

#Drug-free workplace

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team (614) 443-0291.

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